789vs Privacy Policy

789vs ("we", "us", or "the platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes how 789vs collects your personal information, how it is processed, when it is disclosed, and how your information is kept secure.

By using our platform, you are agreeing to the terms of this Policy. Please read this Policy carefully, and if you have any questions, contact us directly.

789vs may collect and process the following types of information about you for various purposes:

2.1 Information You Provide Directly

When you create an account, log in, or contact us, you provide the following information:

• Full name and date of birth (for age verification — users aged 21+ only)
• Email address and contact details
• National ID or passport information (for identity verification)
• Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank transfers)
• Records of communication with our support team

2.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically:

• IP address and device identifier information
• Browser type, operating system, and device information
• Activity logs on the platform (login times, game history, betting details)
• Information collected through cookies and similar tracking technologies
• Records of transaction time, amount, and method

2.3 Information Received from Third Parties

In certain circumstances, we may receive information about you from identity verification agencies or financial service providers. This type of information is collected solely to meet legal obligations and to ensure the security of your account.

789vs uses your information for the following lawful purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions (minimum deposit ৳500, minimum withdrawal ৳800)
• Managing welcome bonuses and promotions
• Keeping gaming and betting services running without interruption
• Providing customer service and support

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and suspicious transactions
• Verifying account security and preventing unauthorized access
• Verifying age — ensuring the service is available only to users aged 21 and above
• Adhering to responsible gaming guidelines

3.3 Service Improvement and Communication

• Improving the quality of the platform and the user experience
• Customizing services according to your preferences
• Sending important updates, security alerts, and account notifications
• Informing you about relevant promotions and offers (subject to your consent)

789vs uses industry-standard security measures to keep your personal information safe. Our security infrastructure includes the following elements:

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology
• Data Encryption: Stored sensitive information (passwords, financial data) is protected with advanced encryption technology
• Firewalls and Access Controls: Only authorized personnel can access the information they need
• Regular Security Audits: Routine assessments are conducted to identify system vulnerabilities

4.2 Data Retention Period

Your information is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period as required for legal compliance.

789vs does not sell, rent, or share your personal information with third parties for commercial purposes. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

We work with trusted service providers for payment processing (such as bKash, Nagad, Rocket, Upay, and bank transfer providers), identity verification, and technical infrastructure management. These partners receive only the information necessary to provide their specific services and are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

We may be required to disclose information to authorities to comply with court orders, government directives, or applicable legal obligations. Information may also be shared with relevant authorities to assist in investigations into fraud or illegal activity.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. If such a change occurs, we will notify you in advance where reasonably possible, and you will be informed of your options before any new policy takes effect.

The 789vs platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required to ensure the basic functionality of the platform — without these, some services will not work
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Collect information to monitor and improve platform usage
• Security Cookies: Used to detect fraud and unauthorized access

6.2 Cookie Controls

You can reject or delete non-essential cookies through your browser settings. Please note that disabling cookies may limit some features of the platform.

We believe you should have control over your own information. To that end, 789vs provides users with the following rights:

• Right to Access: You may request a copy of the information held in your account at any time.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: In certain circumstances (where there is no legal retention obligation), you may request that your information be deleted.
• Right to Restriction of Processing: In certain circumstances, you may request that processing of your information be limited.
• Right to Opt Out of Marketing: You may opt out at any time to stop receiving promotional messages.
• Data Portability: You may request your information in a structured, machine-readable format.

To exercise any of the rights above, please contact our support team. We will endeavor to respond to your request within 7 business days.

789vs strictly follows a 21+ age policy. Our platform is intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

If we are informed that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account.

Your information may be stored on servers located outside Bangladesh. In such cases, we ensure that:

• Data transfers are carried out following appropriate security measures
• Data protection standards are consistent with this Policy
• Third-party service providers operate under adequate data protection agreements

By using the 789vs platform, you are considered to have consented to such transfers.

789vs may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a notice to your registered email
• By clearly stating the updated date at the top of this page

If you continue to use the platform after a revised Policy is published, you will be considered to have accepted the new Policy. We therefore recommend that you review this page regularly.

For any questions or comments about this Privacy Policy, or to exercise your rights regarding your information, please contact our dedicated support team:

• Email: [email protected]
• Live Chat: 24/7 support available (in both Bengali and English)

Our support team is committed to reviewing your request and responding promptly. 789vs always places your privacy at the highest importance and is dedicated to maintaining a safe and transparent environment.